Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of Vape Enterprise and services. By accessing or purchasing from our website, you agree to be bound by these terms.

2. Eligibility

You must be at least 18 years of age to use our website and make purchases. We may require age verification upon ordering to ensure compliance with legal requirements.

3. Products and Services

All products offered are intended solely for personal use and not for resale. Product availability, descriptions, and pricing may change at any time without notice. We strive for accuracy, but we do not guarantee that product descriptions or images are completely free from error.

4. Orders and Payment

Order Acceptance: We reserve the right to accept or refuse any order. You will receive a confirmation email once your order is accepted.
Payment: All prices are in Pound and must be paid in full before shipping. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
Age Verification: By placing an order, you consent to age verification checks as required by law.

5. Shipping and Delivery

Shipping Policy: We ship only within United Kingdom. Shipping fees and delivery times are displayed during checkout.
Risk of Loss: Once the package is shipped, it becomes the responsibility of the shipping carrier, and risk of loss transfers to you upon delivery.
Delays: We are not responsible for delays caused by the shipping carrier, customs, or other circumstances beyond our control.

6. Returns and Refunds

Return Policy: Products may be returned within 7 days if they are unused, unopened, and in original packaging. Please contact customer service for return instructions.
Refunds: Refunds are issued after returned items are inspected. Refunds will be credited to the original payment method within a specified period.
Non-Returnable Items: Due to health and safety regulations, certain items, such as e-liquids and disposable vape products, cannot be returned.

7. User Responsibilities

Account Security: You are responsible for maintaining the confidentiality of your account and password.
Prohibited Conduct: You agree not to misuse the website or engage in illegal activities, including unauthorized access, data mining, or any form of fraud.

8. Limitation of Liability

Vape Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the amount paid for the products purchased.

9. Warranties and Disclaimers

Product Warranty: We provide warranties on selected products; details are available on the product page. Warranty claims are subject to approval.
Disclaimer: All products are sold “as-is,” with no warranties beyond those provided by the manufacturer.

10. Privacy Policy

By using our services, you agree to our Privacy Policy, which governs how we collect, use, and protect your personal information.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of United Kingdom, without regard to conflict of laws principles.

13. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Email: admin@vapeenterprise.co.uk
Phone: +44 7572 419393
Address: 1st Floor, Cash's Business Centre, 228 Widdrington Rd, Coventry CV1 4PB, United Kingdom